Poor
connection of cables to the engine controller board
Reseat
the cables connected to the engine controller board
2
Distorted
image
Print
media does not meet printer specifications or is stored improperly
1. Print
a few more pages to see if the problem corrects itself. 2. Turn over
the stack of media in the tray. Also try rotating the media 180°.
3. If the print media does not meet HP specifications, replace the
paper, and advise the customer to use the recommended print media
and store it properly
1
*On
a scale of 1-10, how often this problem occurs (10 being most likely).