| Problem
|
Cause
|
Solution
|
How
common* |
Comments |
| dropout |
DC Controller
is defective (low primary voltage) |
Replace
the DC Controller. See PCA |
8 |
|
| dropout |
High
Voltage Power Supply PCA is defective |
Replace
the High Voltage Power Supply PCA |
8 |
|
| dropout |
Transfer
Roller is defective |
Replace
the Transfer Roller |
4 |
|
| Dropouts |
Bad
upper roller in fuser, especially in newer style fusers (those with
ceramic heating elements). |
Replace
fuser. |
8 |
|
| Dropouts |
Paper
might be too smooth. Check the paper (or other print media) type and
quality. Printer’s operating environment does not meet specifications |
Check
the paper (or other print media) type and quality |
2 |
|
| Dropouts |
Wrong
toner density setting |
From
the print-quality menu on the control panel, adjust the toner density
setting. Make sure EconoMode is off |
3 |
|
| *On
a scale of 1-10, how often this problem occurs (10 being most likely). |
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