 |
| Laser
printer print defects - Toner smear |
|
| Problem
|
Cause
|
Solution
|
How
common* |
Comments |
| Toner smear |
Contamination
in the printer |
1. Print a
few more pages to see if the problem corrects itself. 2. Clean the inside
of the printer or use the printer’s cleaning page. |
2 |
|
| toner smear |
DC Controller
is defective. The DC Controller regulates fusing roller temperature |
If a new Fusing
Assembly does not resolve the problem, replace the DC Controller PCA |
7 |
Do half-way
test to isolate the problem. |
| Toner smear |
Defective
toner cartridge |
Replace the
toner cartridge |
7 |
Do half-way
test to isolate the problem. |
| toner smear |
Fusing Assembly
is defective. The print will smear if the Fusing Assembly is not heated
sufficiently to bond the toner image to the paper |
Replace the
Fusing Assembly. See Fusing Assembly on page 306 for instructions. Try changing
fuser modes depending on the type of media used |
7 |
Do half-way
test to isolate the problem. |
| toner smear |
Fusing Rollers
are dirty. Toner build-up can cause the print on a page to smear |
Remove and
inspect the Fusing Assembly for excessive toner buildup |
7 |
|
| Toner smear |
Paper might
be too smooth |
Check the
paper (or other print media) type and quality |
2 |
|
| Toner smear |
Wrong fuser
setting for paper type. |
From the paper-handling
menu on the control panel, change the fuser mode setting or choose another
paper type from the printer driver |
|
|
| *On
a scale of 1-10, how often this problem occurs (10 being most likely). |
|
|
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