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HP DeskJet/DeskWriter 5xx Printers

HP HP Deskjet 500
Print Skew with reference to the following printers:
  • DeskJet 500 (C2106A)
  • DeskJet 500C (C2114A)
  • DeskJet 500K (C2605A)
  • DeskJet 500Q (C2620A)
  • DeskJet 505J (C2608A)
  • DeskJet 505K (C2618A)
  • DeskJet 510 (C2127A)
  • DeskJet 520 (C2170A)
  • DeskJet 525Q (C2638A)
  • DeskJet 540 (C2162A)
  • DeskJet 550C (C2121A)
  • DeskJet 560C C2168A)
  • DeskJet 560J (C2626A)
  • DeskJet 560K (C2627A)
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Avoiding Print Skew
Description
Print skew occurs when the movement of paper in the mechanism is not square to the carriage movement. The result is inconsistent print margins along the paper's edge (printing appears tilted on the page). The resulting print skew is a result of three factors:

  • The printer
  • The squareness of the paper
  • The loading and handling of paper

Printer Skew Specification

The print skew specification for the printer mechanism is 0.006 inches per inch on 95% of all pages printed. How paper is loaded and the squareness of the paper can impact print skew. Preprinted forms can increase the print skew appearance if the form is skewed in the opposite direction of the printer's skew. Any skew on the printed form must be taken into account when measuring print skew.

Measuring Paper Squareness

Print skew may be impacted by the squareness of the paper. The industry standard for paper squareness is 0.003 inches per inch. This measurement must be added to the print skew specification to obtain a true overall print skew specification. Test the paper squareness by printing on one side of the paper, flipping the paper over, then printing on the other side. If the print slopes down on one side and up on the other side, the squareness of the paper may be impacting the print skew. In this case, try a different paper to improve the printer's print skew.

Loading Paper to Avoid Skew

Loading paper can impact print skew. It is important to have the paper placed squarely in the IN tray and aligned against the right wall. Remove the output tray and try tapping the stack of paper against the right wall of the IN tray. Install the output tray and check for skew.

Factors To Consider When Solving Print Skew

  • The measured print skew is a result of the printer and the paper skew. Know the printer's and paper's skew specifications.

  • Use envelopes with rectangular flaps rather than triangular flaps.

  • Proper loading and handling of the paper can minimize print skew. Make sure the paper is loaded evenly against the right wall of the IN tray.

  • Maintain a stack of paper in the IN tray.

  • Load only one type of media (paper or transparencies) in the IN tray.
  • Note:
    Always load a stack of paper into an empty IN tray rather than placing paper on top of paper in the IN tray.

    Measuring Print Skew
    1. Load a full stack of paper in the printer, but no more than one-half inch thick.

    2. Print a page of information that should display a consistent left margin down the page.
      Paper Skew ~ HP 500 Deskjet
    3. Take measurements to determine the print skew on the page.
      • Measure the distance from the left edge of the paper to the upper left corner of the printout. This is distance “A” in the figure below.

      • Measure the distance from the left edge of the paper to the lower left corner of the pattern. This is distance “B” in the figure in this section.

      • Measure the vertical distance between “A” and “B.” This is distance “C” in the figure in this section.

    4. Use one of the following equations to determine the print skew on the page:
      • If A>B, use the equation (A-B)/C

      • If B>A, use the equation (B-A)/C

    5. Repeat the process on at least 20 pages. The measurement should be within the print skew specification on 19 out of 20 pages.
    6. Try the process again with a different type of paper.

    7. If the print skew is consistently out of tolerance, there may be a hardware problem.
      • Check the pen-to-paper spacing. See the adjustment procedures in the “Adjustments” chapter.
      • The mechanism may be faulty. Replace the mechanism.
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