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Order #39912 (Shipped): The day I received this unit I noticed that the rear paper stop was missing, but figured that I would drop you a line and let you know and was sure you'd take care of it. Lo and behold that very same day the UPS truck showed up at my door unannounced with a parcel that I was sure I had not ordered, it turned out to be the missing part. The order filler took care of my problem without even an inquiry, very impressive!! This is the kind of service that I really appreciate! I've dealt with your store several times and will recommend you to my cronies, you guys do a great job and the items I've ordered have always been on time and in great condition. Keep up the good work. WB

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