Gray Background
| Laser
printer print defects - Gray Background |
|
| Problem
|
Cause
|
Solution
|
How
common* |
Comments |
| Gray background
|
Faulty toner
cartridge |
Replace the
toner cartridge |
8 |
|
| Gray background
|
High voltage
power supply (?) failure. |
Replace high
voltage power supply. |
8 |
|
| Gray background
|
Print media
does not meet printer specifications or is stored improperly |
1. Print a
few more pages to see if the problem corrects itself. 2. Turn over the stack
of media in the tray. Also try rotating the media 180 degrees. 3. If the print
media does not meet HP specifications, replace the paper |
2 |
|
| Gray background
|
Wrong toner
density setting |
From the print-quality
menu on the control panel, adjust the toner density setting. Make sure EconoMode
is off |
3 |
|
| *On
a scale of 1-10, how often this problem occurs (10 being most likely). |
|
