All Orders are subjected to the Terms
and Conditions listed below:
All Genuine (hp)
Parts sold through FirstChoice/Feedroller.com
are guaranteed to be free of defects for 30 days of purchase, in the event
of a Feed Roller or Rollers should fail or be considered faulty, First
Choice/Feedroller.com reserves the right to inspect the product before
replacement, And will be the sole deciding party to determine if replacement
or refund is allowed, in the event of replacement of faulty products First
Choice/Feedroller.com will ship normal ground to the Customer Overnight
Shipping will not be included, unless Customer chooses to pay for the
added Shipping expense.
If Customers original order of complaint was shipped overnight or 2nd
day FirstChoice/Feedroller.com
will replace the product or ship overnight at no cost to the customer.
In the event FirstChoice/Feedroller.com
grants return of money, the Customer will be either Credited to a Credit
Card (only to the Credit Card that was used in the original transaction)
or if customer paid by Check FirstChoice/Feedroller.com
will issue a Check to the customer within 5 business days of the deciding
claim.
Customer’s parts
being returned after 30 days of delivery will not be eligible for refund
Inaccurate ordering may require First Choice to charge a restocking fee.
First Choice reserves the right to determine the restocking fee; restocking
fee may not be more than 30% of the products value.
Customers trying to
return a non First Choice or feedroller.com part for a refund or as defective
will charged an inspection fee or examination fee not to exceed 20% of
part or printers total charged value.
Canada and out of the USA may require additional taxing or import costs
these costs or charges that occur are the responsibility of the customer
not First Choice if such charges occur First Choice will not be held responsible
First Choice cannot write or be persuaded to
falsify or lie about package contents to avoid paying import tax's for
customers.
First Choice may not
be held responsible for potential shipping delays or backorders if such
matters arise, First Choice however may compensate or reimburse customer
upon evaluation and consideration of delay only First Choice will base
this decision.
Special Orders such
as printer parts, printers and computers may be subjected to delays or
backorders that First Choice has no control over if such delivery delays
arise First Choice will not be held liable for loss or damage.
Customers that change
there mind after ordering in decision of simply not needing product will
be charged a re-stocking fee of 15% of order total and shipping cost.
First Choice/Feedroller.com
does not have access to customers’ credit card information
First Choice cannot refund or apply charge backs without customers’
original card #
Performed by phone 586-777-9065
Damaged printers should
be brought to First Choice’s attention immediately after inspecting
delivered product, delaying this process will cause First Choice/Feedroller.com
to deny responsibility; all printers shipped are insured for the purchase
value.
Feedroller.com will
not warranty or accept the return of open consumables such as toner cartridges,
drum units, developers, transfer belts, photo-cunductors etc..
All house brand fusers
and maintenance kits have a 180 day warranty all OEM fusers and maintenance
kits have a 90 day warranty.
All parts sold through
feedroller.com include a 30 day defect free warranty. Parts being returned
that are not needed or simply the wrong part ordered will be subjected
to a 50% restocking fee and the customer is responsible for the return
shipping cost.
Compatible House Brand Rollers or Feed Rollers will not be under warranty,
First Choice/Feedroller.com in the event of product failure may replace
the Roller or Rollers only if FirstChoice/Feedroller.com
solely decides replacement is necessary. Compatible House Brand Rollers
are compatible and as such nature FirstChoice/Feedroller.com
cannot guarantee the products Quality or Longevity, FirstChoice/Feedroller.com
simply has offered the consumer a choice in Roller selection. FirstChoice/Feedroller.com
believes in choice, not misleading or confusing the Customer in the decision
of purchasing Genuine (hp) Rollers or the Compatible House Brand Rollers.
FirstChoice/Feedroller.com
can and will say that the Compatible House Brand Rollers selected and
being sold are the best of the Compatible Rollers in Quality and Page
Count Longevity that had been evaluated and tested amongst other Compatible
Rollers being manufactured.
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